Privacy Policy
Introduction
Welcome to the Hibiscus Coast Triathlon & Multisports Club website (“Site”). We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data in accordance with New Zealand’s Privacy Act 2020 and any other applicable laws.
By using our Site, you agree to the practices described in this Privacy Policy.
Information We Collect
We collect personal information directly from you when you:
- Sign up for club membership or create an account on our Site.
- Purchase merchandise or make a donation.
- Register for events or participate in our activities.
- Contact us via email, forms, or other communication channels.
The types of personal information we may collect include:
- Name
- Contact details (email address, phone number, postal address)
- Payment details (processed securely via our payment provider)
- Demographic information, such as age and gender (optional)
- Participation history in club events and activities
We also collect non-personal information automatically, such as:
- IP address
- Browser type
- Device information
- Pages visited on our Site
How We Use Your Information
We use your personal information for the following purposes:
- To process club memberships, merchandise orders, event registrations, and donations.
- To communicate with you about upcoming events, news, and updates.
- To improve our services and the functionality of the Site.
- To fulfill our obligations under New Zealand law and comply with legal requirements.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service providers, such as payment processors and email service platforms, to facilitate transactions and communications.
- Regulatory or law enforcement authorities if required by law.
All third-party providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.
Data Security
We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our Site uses secure connections (SSL) for transactions and sensitive data handling.
While we strive to protect your data, please be aware that no method of transmission over the internet or electronic storage is completely secure. We encourage you to safeguard your account credentials and report any suspicious activity to us.
Cookies and Tracking
Our Site uses cookies to enhance user experience and analyze Site traffic. Cookies are small data files stored on your device that help us understand how you interact with our Site. You can manage or disable cookies through your browser settings; however, doing so may affect the functionality of the Site.
Access and Correction of Personal Information
You have the right to:
- Access the personal information we hold about you.
- Request corrections to your personal information if it is inaccurate or incomplete.
To exercise these rights, please contact us using the details below.
Retention of Personal Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal requirements.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we recommend reviewing this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us.
